Tom Burroughes, Group Editor of WealthBriefing, talks to Dominique De Riaz, Chief Executive of Telomere, about what makes this firm an award-winner.
Telomere Capital SA is a wealth management and financial consultancy firm based in Geneva. We offer wealth management and family office services to Swiss and international clients.
We create investment portfolios in Swiss francs, euros and US dollars, spread over four risk profiles. All our investment solutions provide a durable approach. Our family office creation and supervision services offer families, foundations and private individuals a global approach, advising them on matters of governance, non-liquid assets, estate management and inheritance.
What sets you apart from your peers this year and why?
Our success has been based on a continuous effort rather than action taken on a oneoff or annual basis. The decision to focus on developing our business in Geneva has set us apart from our competitors. Our in-depth knowledge of the specific characteristics of the region (property market, taxation, etc.) gives us a significant advantage over our competitors who concentrate on several different markets.
We are also one of the few independent management companies in Geneva to provide all the expertise required to meet the needs of individuals, foundations and families alike. We are also independent in the sense that we are not under any obligation to sell products. Our value-added is also based on three fundamental ideas: sharing of best practices, cooperation between our different groups of clients and syndication of transactions. Moreover, we manage a limited number of families, allowing us to guarantee high-quality services and high availability.
How have your colleagues contributed towards the success of your organisation?
At Telomere Capital, we strive to meet the needs of our clients, offering them the utmost availability and keeping the channels of communication open at all times, ensuring that our services are always accessible. This is achieved thanks to the faultless commitment of our entire staff. Each and every staff member is determined to contribute towards the success of our business, striving to take an active part therein: listening to our clients, understanding complex problems and responding within 24 hours, but also either applying their own technical expertise or seeking the expertise of other members of the team. Our clients know the name and role of each staff member. This means that they are in touch not only with their account manager, but with the entire team.
What are going to do to stay on the front foot in a fast-growing but also challenging region such as this? More than three quarters of our clients live in Geneva (81 per cent), one of the most important wealth management centres in the world. Concentrating on this highly competitive region was a strategic choice that has contributed greatly towards our success. The thing that helps us grow the most is active recommendations from our existing clients. They are our best ambassadors, effectively bringing in new business.
Today, we are the external wealth management firm in Geneva with the highest growth in terms of the value of assets under management (AuM) with our main depository bank. However, it is also a question of expertise. By way of example, with the same bank, we generate portfolio management performance that is superior to that of our peers in the fixed income category in US dollars.